FAQs : Frequently Asked Questions

How can we help you order solid wood loose furniture?

At Krishna Art and Craft, we make it easy and personalized for you to order solid wood loose furniture. Here’s how we can assist:

1. Browse or Share Your Requirements:
   You can explore our existing collection or share your custom design, dimensions, and preferences (wood type, finish, style).

2. Personal Consultation:
   Our team will connect with you to understand your specific needs—be it for a home, hotel, café, or office—and guide you on wood choices like Sheesham, Mango, or Acacia.

3. Quotation & Timeline:
   Once details are finalized, we’ll share a detailed quotation, expected production time, and shipping information.

4. Customization:
   We offer full customization options for size, finish, carvings, and polish to suit your interiors perfectly.

5. Secure Order Placement:
   After confirmation and advance payment, we begin the production process. You’ll receive progress updates throughout.

6. Safe Shipping:
   Our furniture is securely packed and shipped pan-India and internationally with proper tracking and insurance.

7. After-Sales Support:
   We’re here to assist with any queries even after delivery, including installation guidance or maintenance tips.

2. Where are your products made?

All our products are handcrafted in India, primarily in Jodhpur, Rajasthan — a city renowned for its skilled artisans and rich craft traditions.

3. Do you offer customization?

Yes, we offer product customization in terms of size, color, design, and finish, depending on the item. For bulk or specific requirements, please contact us directly.If you don’t see what you want on our site, you can email us a picture or drawing. We can make it for you in our custom facility in Jodhpur

4. How can I place an order?

You can place an enquiry through our website or contact us via phone or email. Once your requirements are confirmed, we’ll share product availability, pricing, and shipping details.

5. Do you accept bulk or wholesale orders?

Absolutely! We supply to retailers, interior designers, and export houses. Bulk buyers can contact us directly for special pricing and custom solutions.

6. Do you ship internationally?

Yes, we offer worldwide shipping. International shipping charges, delivery time, and documentation vary based on location and order size.

7. How long will it take to receive my order?

Delivery timelines depend on the product type and location. Ready-to-ship items are usually dispatched within 5–7 working days, while customized or made-to-order products may take 2–4 weeks.

8. What payment methods do you accept?

We accept payments via bank transfer, UPI, and major digital wallets. For international orders, we accept wire transfers and PayPal.

9. What is your return or exchange policy?

We take great care in quality checks and packaging. However, if the product is damaged during transit or doesn’t match the description, we offer returns or exchanges. You must inform us within 48 hours of receiving the item.

10. How do I maintain and clean the products?

Each product comes with care instructions. Generally, use a soft dry cloth to clean wooden and metal surfaces. Avoid harsh chemicals and direct exposure to sunlight or moisture.

11. Do you offer gift packaging or corporate gifting options?

Yes! We offer curated gift packaging for festivals, weddings, and corporate gifting. Please contact us for catalog and pricing.

12. How can I contact Krishna Art and Craft?

• Address: (factory) 7108 sangaria bypass road near railway crossing , Jodhpur 342013 Rajasthan

• Phone: 9829126663

• Email: info@krishnaartandcraft

• Website: https://krishnaartandcraft.com/